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PayPal button usability issue

Posted: January 14, 2015 at 4:13 pm

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John Lenehan

January 14, 2015 at 4:13 pm

Hi

I am using the latest version of EE4 with the latest version of WordPress. I installed the MailChimp add-on.

I have enabled PayPal as the only payment option.

A lot of my customers are getting confused when it come to selecting a payment option after they have entered their registration details. Because they can only select the “PayPal” option (presented as a button with the PayPal logo), they think that they cannot pay by credit or debit card adn are not completing the transaction.

So my question is, can anyone give me some advice as how change the PayPal logo based button to be a more descriptive graphic like an image that shows the types of credit/debit cards that PayPal accepts.

Any guidance on a function then me replacing the image in the core.

I have labelled this topic as a usability issue because everything else is working fine. The current PayPal button is descriptive enough for some users.

John


Lorenzo Orlando Caum

  • Support Staff

January 14, 2015 at 4:33 pm

Hi John, you can replace the PayPal button through your WP dashboard:

WP-admin –> Event Espresso –> Payment Methods. Then click on PayPal Standard and scroll down to the image area:

http://cl.ly/image/011a1W2Y0s1i

Clicking on the small box next to the URL will let you upload a new image. You can download a new image from here:

https://www.paypal.com/webapps/mpp/logo-center

Then upload it there. Be sure to save changes.

Also, you can combine the changes above with this tutorial:

https://eventespresso.com/wiki/add-paypal-optional-message-registration-checkout/


Lorenzo


John Lenehan

January 15, 2015 at 3:37 pm

Hi Lorenzo

Thankyou for your help.

I don’t know how I missed that in the documentation.

John

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