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PayPal and Stripe payment methods won't load

Posted: May 28, 2022 at 8:19 pm

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wcalcote

May 28, 2022 at 8:19 pm

I redesigned a website and deleted the old website and database. Now I can’t even get to PayPal and Stripe to configure them. The domain is the same.
Any help would be appreciated.
Wayne.


Tony

  • Support Staff

May 31, 2022 at 8:31 am

Hi Wayne,

When you say you can’t get to the payment method, what is happening?

If you go to Event Espresso -> Payment methods, can you see them listed there at all?


wcalcote

May 31, 2022 at 3:20 pm

Actually, with a little more research, it seems to be an issue between Event Espresso and WooCommerce. With WooCommerce enabled I can see the payment methods in Event Espresso but I cannot configure them. So, I enabled the payment methods in WooCommerce, then disabled WooCommerce and enabled the payment methods in Event Espresso. I then reenabled WooCommerce and everything seems to be working fine.
Thanks for your time,
Wayne.


Joao Victor

  • Support Staff

May 31, 2022 at 6:37 pm

Hi there!

We are glad you figure this out.
Let us know if you have any further questions!

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