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PayPal 2016 merchant security upgrades

Posted: March 16, 2016 at 10:35 am

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Burnt Orange Design

March 16, 2016 at 10:35 am

Hi,
I received the following email from PayPal on March 4th. Is there something I need to change or update in Event Espresso?

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We recently announced several security upgrades planned for this year, some of which may require you to make changes to your integration. You’re receiving this email because we’ve identified areas of your integration that may need to be upgraded.

What you’re about to read is very technical in nature – we understand that. Please contact the parties responsible for your PayPal integration, or your third party vendor (for example, shopping cart provider, and so on) to review this email. They’re best positioned to help you make the changes outlined in this email and in the 2016 Merchant Security Roadmap Microsite.

What do I need to do to as a merchant?

We’ve outlined the steps to take to ensure your integration is up to date. We’re letting you know about these changes now because we don’t want you to experience a disruption of service when they go into effect.

Step 1: Consult with someone who understands your integration. We encourage you to consult with the parties that set up your integration, which could be a consultant or third party shopping cart. You may also need to find someone who can assist with making your integration changes.

Step 2: Understand how these changes affect your integration. Based on our records, we’ve identified areas that require your attention. It’s not a complete list, but does provide changes we feel you need to make to be ready for the security upgrades.

If the chart shows “Yes”, it means our records indicate that you may require changes to be compatible with that security upgrade.
If you see a “No,” that means our data shows that you are already compliant or do not use that functionality.
We want to call out that the information provided in this email may not reflect all the changes you need to make. Please assess your integration with the emphasis being on the items we’ve identified below:

Change Do I need to make a change?
SSL Certificate Upgrade to SHA-256 Yes
TLS 1.2 and HTTP/1.1 Upgrade Yes
IPN Verification Postback to HTTPS No
IP Address Update for PayPal Secure FTP Servers No
Merchant API Certificate Credential Upgrade No
Discontinue Use of GET Method for Classic NVP/SOAP APIs No
Step 3: Get the technical details on these changes. Detailed information of each of the changes and a location to test your integration are available on our 2016 Merchant Security Roadmap Microsite. Select the hyperlinks in the chart for information about specific change events.

Step 4: Make the appropriate changes by each “Act by” date*. It’s important to have your changes in place by the “Act by” date for each change event.

Step 5: Future-proof your integration. We recommend that you go through the “Best Practices section on our 2016 Merchant Security Roadmap Microsite.

Why is PayPal making these changes?

Protecting customer information is PayPal’s top priority. We support industry standards, such as crypto-industry’s mandate to upgrade SSL certificates to SHA-256, and Payment Card Industry (PCI) Council’s TLS 1.2 mandate. We also surpass those standards by investing and building some of the finest protection available. By addressing these changes this year, we believe it helps future-proof your integration and reduce the need to invest in changing your integration in the near future.


Lorenzo Orlando Caum

  • Support Staff

March 16, 2016 at 10:50 am

Hi,

We updated Event Espresso some time ago to be use HTTP 1.1.

You may want to follow up with your web host to ensure that they are using the new certificates:

https://eventespresso.com/topic/paypal-ipn-service-upgrade-anything-i-have-to-do/#post-172408


Lorenzo


Josh

  • Support Staff

March 16, 2016 at 10:50 am

Hi there,

No change needed to Event Espresso, however you will need to verify that your server has been upgraded to PayPal’s specifications. You can share the information from PayPal with your hosting provider and ask them if they’ve already made the upgrades in PayPal’s list.

Further to the above, PayPal Sandbox is already requiring the upgrades (PayPal live will roll out the upgrades in June). So if you have a site on your server where you can test Event Espresso using a PayPal Sandbox account, you can verify whether your server has the necessary upgrades. When you test PayPal sandbox on a server that does not have the necessary upgrades, it will log an error that says:

WP Error. Code: "http_request_failed", Message: "SSL connect error"

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