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[PAYMENT_GATEWAY] doesn't work

Posted: July 2, 2015 at 7:29 am

Viewing 11 reply threads


Merlin

July 2, 2015 at 7:29 am

[PAYMENT_GATEWAY] shows every time “invoice” in the registration mail. Doesn’t matter what i’ve choose in the checkout. Invoice is also deactivated by the way.


Merlin

July 2, 2015 at 7:31 am

by the way… i updated minutes before but this morning was every thing okay. now after the update [PAYMENT_GATEWAY] shows “invoice”.


Lorenzo Orlando Caum

  • Support Staff

July 2, 2015 at 4:04 pm

Hi Merlin, I’ve just retested this and it shows the payment method as expected:

http://cl.ly/image/001z1E0d1x3F

Could you try re-saving the registration approved message type through the messages editor?


Lorenzo


Merlin

July 3, 2015 at 12:30 am

nope, not for me. i’ve re-saving everything but still this problem. i’ve managed it by deleting this tag and send the mail without this information by now. Maybe there is a solution or i find the problem in the future… the login i’ve send to you some days ago for http://www.sportsbookings.de/wp-admin is still active. Feel free to take a look by your own.

thanks in advance


Lorenzo Orlando Caum

  • Support Staff

July 3, 2015 at 7:11 am

Hi, could you try deactivating and removing the current software and re-installing a new copy from your account page?

https://eventespresso.com/users/merlin1987/#ee4-downloads


Lorenzo


Merlin

July 3, 2015 at 7:17 am

okay, is there something to keep in mind? What’s about my events and settings after the re-installing?


Lorenzo Orlando Caum

  • Support Staff

July 3, 2015 at 7:26 am

Hi,

This only removes and replaces the core plugin files. Your events and registrants will still be there afterwards.


Lorenzo


Merlin

July 3, 2015 at 7:39 am

nope, still the same. i’ve noticed this:

https://www.dropbox.com/s/f9s0ozqjtup74ph/Bildschirmfoto%202015-07-03%20um%2015.34.51.png?dl=0

the icon is spinning but didn’t load the information.


Josh

  • Support Staff

July 3, 2015 at 8:36 am

Hi Merlin,

We’ll get that spinning gear with the information not loading issue fixed in an upcoming release.


Josh

  • Support Staff

July 3, 2015 at 10:48 am

Update: Event Espresso 4.7.6.p includes a fix for the invoice payment information not loading.


Merlin

July 3, 2015 at 10:52 am

will this include a fix for the [PAYMENT_GATEWAY] too?


Josh

  • Support Staff

July 3, 2015 at 12:03 pm

It turns out that we can’t find any breakage with the [PAYMENT_GATEWAY] shortcode at the moment, so while it might help, I can’t say for sure.

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