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sshort
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February 24, 2016 at 6:48 pm
Hey All
The payment Status in my backend of my current event still says incomplete for many ticket holders that have actually completed the full transaction. It has only started doing this half way through the ticket sales, as at 13 Feb, and i only picked up on it today.
I have check in Paypal to see if our IPN is Enabled and it is, i can’t figure out what else it would be.
Its a bit of a mission reconciling all of this with Paypal and the site to figure out who has paid and who hasn’t so i dont know how many tickets we have sold in total. Any help would be great.
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Lorenzo Orlando Caum
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February 25, 2016 at 12:42 pm
Hello,
What is the version number for Event Espresso that is shown in your WP plugins screen?
Also, is this happening sporadically or did it stop updating as of February 13th?
If it has completely stopped working, then something may have changed on your site that is creating a conflict. Have there been any new plugin installs recently?
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Lorenzo
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