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Maryland Association of School Librarians
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August 29, 2013 at 8:44 am
How can the payment status be changed from pending to paid? I have a person who sent a check and the payment status needs to be changed to paid she we received the check. Also, I have several people that are paying with a purchase order so again how do I change their status to paid? I need the status to be changed so I can send them an invoice that is marked paid.
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Tony
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August 29, 2013 at 9:02 am
If you edit the attendee payment details by going to Event -> Attendees -> *Attendee Name* -> View/Edit Payment
On the left you should see a Total Amount Owing, Total Amount Paid and a New Payment Amount. The payment status is calculated using the Total Owing and Total Paid fields.
If Owed > Paid – Payment Incomplete. If Paid == Owed – Payment Complete, etc.
So if you add your new payment in the New Payment Field equal to the amount paid (assuming that is the amount owed in total) the payment status will change to complete. You’ll also need to give the payment a Transaction Type (Cheque, Cash etc), and Transaction ID (any) to allow the payment to go through.
Hopefully that made sense? 🙂
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