Support

August 8, 2014 at 10:37 am

I’ve set up EE3 Free on a client’s site and had successfully tested PayPal payment with my email address and sandbox mode turned on. However, when I attempt to return to the Payment Settings area, I receive either a 504 or 520. The plugin appears to be attempting to access the following file: /wp-content/plugins/event-espresso-free/includes/admin-files/gateway_developer.php but it doesn’t exist.

I ended up manually updating the email address and sandbox mode in the database, but I certainly shouldn’t have to do that.

I’ve deactivated/uninstalled/reinstalled the plugin. I don’t have any other plugins that are on the conflict list.

Any help would be appreciated! Thanks.

Following is the information from Event Espresso’s System Status:

Versions
Event Espresso version 3.1.36.4.L
WordPress version WP 3.9.2
Installed plugins
Disable Comments by Samir Shah version 1.1,
Event Espresso Lite – Event Registration and Management by Event Espresso version 3.1.36.4.L,
Facebook Events Widget by Roi Dayan version 1.1.11,
Facebook to WordPress by Ryo Miyake version 1.1,
Follow us on widget by Vijayakumar S version 1.3,
Gantry Template Framework by RocketTheme version 4.1.2,
Hello Dolly by Matt Mullenweg version 1.6,
IK Facebook Plugin by Illuminati Karate, Inc. version 2.6.4.3,
Limit Login Attempts by Johan Eenfeldt version 1.7.1,
WordPress Importer by wordpressdotorg version 0.6.1,
WordPress Simple Firewall by iControlWP version 3.1.5
Settings
Home URL http://madisongreenhousestore.com
Site URL http://madisongreenhousestore.com
Registration Pages
Event Page #633 – http://madisongreenhousestore.com/event-registration/
Payment/Thank You Page #637 – http://madisongreenhousestore.com/thank-you/
Transaction Notification Page #639 – http://madisongreenhousestore.com/transactions/
Cancel Return Page #638 – http://madisongreenhousestore.com/registration-cancelled/
Server Environment
PHP Version 5.4.31
Server Software Apache/2.4.10 (Unix) OpenSSL/1.0.1e-fips mod_bwlimited/1.4
WP Max Upload Size 128 MB
Server upload_max_filesize 128 MB
Server post_max_size 128 MB
WP Memory Limit 128 MB
WP Debug Mode No
Espresso Logging Log directory is writable.
PHP Sessions
Session save path /tmp is writable.
Session name PHPSESSID
Remote Posting/IPN
fsockopen/cURL Your server has fsockopen and cURL enabled.