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Frank Knippenberg
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January 4, 2014 at 7:30 pm
When moving from the order confirmation page to the payment screen, a warning against using the back button prematurely loads – if you click on “Stay on this page” you can select the Payment Option button and the form loads….
If confirmation page is skipped this warning does not happen.
What is causing the warning to trigger without the back button being pushed?
http://theurbanartbar.com/test-calendar
current versions of all software running.
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Tony
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January 6, 2014 at 3:28 am
Hi Frank,
Have you edited any of the payment gateways, or more specifically the Paypal gateway?
The payment confirmation page is displaying details of an array http://d.pr/i/Cl5Z
array(1) { [0]=> array(1) { ["Id"]=> int(25) } }
This can be caused by outdated template files or modified gateways.
You can test the templates if none of the files within wp-content/plugins/event-espresso have been modified by rename wp-content/uploads/espresso/templates/ to something different ‘templates-temp’ for example and retrying a registration.
There is an option to automatically rename that folder in Event Espresso -> Template Settings. You will need FTP access to rename it back to ‘templates’ in order to use your custom template files.
To check for custom gateways look to see if there are any files within wp-content/uploads/espresso/gateways/
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Frank Knippenberg
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January 6, 2014 at 8:16 pm
Other than modifying the infusionsoft.php file to display that var dump to debug an earlier problem, The only file that I have modified is the Custom Functions file to implement some Infusionsoft custom tagging, which seems to functioning as intended.
I tried renaming the directory and still got the same results including the array details.
Thanks for the help.
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Tony
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January 7, 2014 at 1:16 am
Is it possible for you to send log in details so I can take a closer look?
Is so please send via https://eventespresso.com/send-login-details/
*Note FTP are essential in this case.
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Frank Knippenberg
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January 10, 2014 at 6:03 pm
Any luck with this?
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Josh
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January 10, 2014 at 6:39 pm
Frank,
It looks like Google Analytics tracking is set up. Can you check to see if there is a google analytics plugin installed that has outbound link tracking enabled? If so, can you try disabling the outbound link tracking? Any other plugins that inject JavaScript onto the Payment screen may also be causing the box to prematurely pop up.
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Frank Knippenberg
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January 10, 2014 at 6:54 pm
Disabling the outbound links tracking did the trick. Thanks
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