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BeardedEagle
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April 6, 2015 at 11:57 pm
I looked in the payments for both Authorize.net and Paypal. There is an error on the Button URL. Enclosed you will find the error that I receive when I put in the correct Button URL.
An error has occurred:
Payment method of type Paypal Standard was not saved because there were validation errors. They have been marked in the form
Payments_Admin_Page – _update_payment_method – 767
The site is http://beardedeagle.com
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Dean
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April 7, 2015 at 1:11 am
Hi,
That error is usually shown when the URL for the PayPal logo image (the image for the payment button) is incorrect.
Can you double check that the image URL in the PayPal settings is valid and works, has no whitespaces before or after.
The default URL for the image should be:
http://beardedeagle.com/wp-content/plugins/event-espresso-core-reg/payment_methods/Paypal_Standard/lib/paypal-logo.png
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BeardedEagle
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April 7, 2015 at 9:43 am
I check that default url. It is not what you suggested it should be. However, when I change the url, it give payment method error.
This is occurring for paypal and authorize.net
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Lorenzo Orlando Caum
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April 7, 2015 at 9:46 am
Hi, could you try adding a www to the URL like this via the image URL settings for each payment method:
http://example.com –> http://www.example.com
Next, is your software up to date?
https://eventespresso.com/wiki/ee4-changelog/
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Lorenzo
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BeardedEagle
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April 7, 2015 at 9:51 am
Same error when www is added.
I bought the EE on the 27th of march and installed all updates, so it is up to date.
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Lorenzo Orlando Caum
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April 7, 2015 at 9:58 am
Hey there,
Could you please create a temporary WordPress admin login so we can take a closer look at this issue?
Please share that temporary login through the secure link below:
https://eventespresso.com/send-login-details/
To prevent delays in troubleshooting, be sure to double check your information on the form before submitting.
The submit button for the form appears at the end of the form.
Again, please ensure that the temporary login works.
Thank you.
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Lorenzo
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Lorenzo Orlando Caum
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April 7, 2015 at 4:49 pm
Hi, the URLs were failing as they appeared to be pointing to an old testing / development site. I updated them to your current website’s URL and saved changes.
Thanks
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Lorenzo
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