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crosshairsusa12
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February 21, 2016 at 12:56 pm
I am able complete a transaction using Authorize.net SIM using a Safari Browser. But it is not working using Firefox and Chrome. I get this error:
“A valid transaction could not be initiated for processing your registrations.”
My client is getting very impatient as he is getting complaints from his customers that cannot register.
http://crosshairsusa.net/crosshairs-institute/
Seth should have the W-P credentials Let me know if I need to resend
Please help!!
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crosshairsusa12
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February 21, 2016 at 1:28 pm
I just checked to see if it was the re-captcha causing the problem. I deactivated Captcha and now registration works in all browsers.
This site will get spammed so I need captcha to work.
Please help.
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Lorenzo Orlando Caum
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February 21, 2016 at 7:10 pm
Hello,
Were you seeing any errors in the console in Firefox or Google Chrome?
I’m currently seeing an error related to the appointment booking plugin on the registration checkout page:
http://cl.ly/3A3R1c22323M
Does that plugin have its own reCaptcha option built it?
Could you please temporarily re-test with only Event Espresso 4 running along with any of its add-ons (if in use) and the built-in reCaptcha enabled and share feedback?
—
Lorenzo
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crosshairsusa12
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February 21, 2016 at 10:50 pm
I deactivated plugins I am not using including the appointment booking, the old event registration plugin and a couple of old e-commerce plugins. When I activate Captcha in EE4 I still get the error:
“A valid transaction could not be initiated for processing your registrations.”
I also realized that it was working in Safari because I was logged into the WP admin (which disables the captcha) when I logged out and re-tried in Safari I get the same error.
When I disable the Captcha in EE4 all browsers work fine.
I also do not see any errors in the Console.
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Tony
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February 22, 2016 at 3:40 am
Hi there,
Can you re-enable reCaptcha so I can view this please?
Have you registered here: https://www.google.com/recaptcha/intro/index.html
and used the keys from that site within the settings?
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crosshairsusa12
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February 22, 2016 at 8:41 am
It has been enabled.
Yes, it is registered and the keys have been entered.
Chris
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Josh
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February 22, 2016 at 9:38 am
Hi Chris,
Another way to prevent spam that doesn’t involve using Recaptcha is you can enable the Enable Bot Trap setting in Event Espresso > Registration Form > Reg Form Settings tab.
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crosshairsusa12
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February 22, 2016 at 9:48 am
Enable Bot Trap & Encrypt Bot Trap Data have been activated since installation along with Captcha.
Can I give you admin access so you can see all my settings if that would help. Is there a secure way to give them to you?
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crosshairsusa12
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February 22, 2016 at 9:49 am
If these are enabled could this be causing the conflict with Captcha?
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Josh
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February 22, 2016 at 11:25 am
No those do not conflict with reCaptcha, but a theme function or another plugin’s function can conflict with EE’s reCaptcha function.
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