Support

Home Forums Event Espresso Premium Payment page not showing after filling out details

Payment page not showing after filling out details

Posted: March 11, 2014 at 11:37 am

Viewing 2 reply threads


Isha IT

March 11, 2014 at 11:37 am

We migrated our server last night and after the migration, our Event Espresso events are showing up correctly. But when we click on the confirm registration, we are not getting payment page.


Josh

  • Support Staff

March 11, 2014 at 11:48 am

Hi there,

When you migrated the site to a different server, did you ensure that all the file paths stored in the database were correctly updated to point to the new server’s filepaths?

Also, can you please send FTP credentials so we can investigate? The support token form you filled out does include any FTP credentials.


Josh

  • Support Staff

March 11, 2014 at 12:01 pm

I found the issue. The new server has error_display set to on. With that, the gravity forms addons plugin is throwing this error in Event Espresso registration page’s form action:

action=”
Warning: Creating default object from empty value in /xx/us/wp-content/plugins/gravity-forms-addons/gravity-forms-addons.php on line 265
https://www.ishafoundation.org/us/event-registration/”

Which is breaking the registration form submit URL. If you can send us FTP credentials we can try setting error display to false. Or you can contact your host and ask them to set error display to false.

Viewing 2 reply threads

The support post ‘Payment page not showing after filling out details’ is closed to new replies.

Have a question about this support post? Create a new support post in our support forums and include a link to this existing support post so we can help you.

Event Espresso