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David Short
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December 28, 2012 at 4:57 pm
So when a user registers for an event, the payment page doesn’t come up as it did previously. The price listed is $50 and we are not live yet, but we would like to be shortly.
ABSECLLC.COM is the website.
Thanks!
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Jonathan Wilson
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December 28, 2012 at 8:13 pm
Hi David,
Have you updated from an older version of Event Espresso?
You may have outdated template files in the wp-content/uploads/espresso/templates directory. You can test this by clicking the “Rename Templates Directory” button in Event Espresso > Template Settings. This can be undone via FTP is there is a problem.
You can start with fresh templates from the newer version. If you have made modifications to the earlier versions templates, you can copy the modifications into the newer versions templates. When youre finished, you can copy the modified files into /wp-content/uploads/espresso/templates.
If you havent made any customizations, and youre simply trying to update to the new version of Event Espresso, you can remove the templates from /wp-content/uploads/espresso/templates using FTP or your hosts control panel file manager.
Please see this article in the documentation for more info:
https://eventespresso.com/wiki/put-custom-templates/
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David Short
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December 28, 2012 at 9:02 pm
Jonathan, thanks for the speedy response. This seemed to fix the issue. I appreciate the great support here!
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