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Payment page loops and wont go thru

Posted: April 1, 2014 at 11:17 am

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Rosecrance Health

April 1, 2014 at 11:17 am

Event Espresso version 3.1.36.4.P
WordPress version WP 3.7.1

Installed plugins
Better Recent Posts Widget Pro by Pippin Williamson version 2.0.3,
Contact Form DB by Michael Simpson version 2.6.1,
Contact Form 7 by Takayuki Miyoshi version 3.5.3,
Easy WP SMTP by wpecommerce version 1.0.6,
Event Espresso – Members Addon by Seth Shoultes version 1.9,
Event Espresso – Multi Event Registration by Seth Shoultes version 1.0.2,
Event Espresso – Recurring Events by Event Espresso version 1.1.5,
Event Espresso – Social Media by Seth Shoultes version 1.1,
Event Espresso by Event Espresso version 3.1.36.4.P,
FormBuilder by TruthMedia Internet Group version 0.91,
Google XML Sitemaps by Arne Brachhold version 3.3,
Google Analytics by Kevin Sylvestre version 1.0.5,
J Shortcodes by Gleb Esman, http://www.jshortcodes.com/ version 1.407,
jNewsticker for WordPress by Eric Daams version 1.1.6,
Limit Login Attempts by Johan Eenfeldt version 1.7.1,
Login Logo by Mark Jaquith version 0.7,
Maintenance Mode by Michael Wöhrer version 5.4,
Quick Notice Bar by Shaon version 1.1.0,
Really Simple CAPTCHA by Takayuki Miyoshi version 1.7,
Responsive Select Menu by Chris Mavricos, SevenSpark version 1.3,
Search & Replace by Frank Bültge version 2.6.5,
SEO Ultimate by SEO Design Solutions version 7.6.1,
Simple 301 Redirects by Scott Nellé version 1.05,
Sociable by Blogplay version 4.3.3.2,
SubHeading by StvWhtly version 1.7.3,
WordPress HTTPS by Mike Ems version 3.3.6,
WP-Supersized by Benoit De Boeck version 3.1.6,
WPSSL (WordPress with SSL) by Austin Web Development version 1.1.3,
XCloner by Liuta Ovidiu version 3.0.9

Upgraded about 2.5 months ago without issue.

Live site (test event) at http://www.rosecrance.org/events/?ee=343

——————-
Our payment gateway is PayTrace, and i have confirmed the password.

The user can register, which goes thru fine and the email is sent. The issue is when payment info is sent. The page loops back, and payment status is still inactive. No error is produced.

I turned on WordPress debug and the only related error I see is the following:
[01-Apr-2014 11:55:47] PHP Notice: Undefined variable: sql in /var/www/vhosts/rosecrance.org/httpdocs/wp-content/plugins/espresso-social.1.1/espresso-social.php on line 693
[01-Apr-2014 11:55:47] PHP Notice: Undefined variable: current_user in /var/www/vhosts/rosecrance.org/httpdocs/wp-content/plugins/event-espresso/includes/functions/form_build.php on line 67
[01-Apr-2014 11:55:47] PHP Notice: Trying to get property of non-object in /var/www/vhosts/rosecrance.org/httpdocs/wp-content/plugins/event-espresso/includes/functions/form_build.php on line 67
[01-Apr-2014 11:55:47] PHP Notice: Undefined variable: current_user in /var/www/vhosts/rosecrance.org/httpdocs/wp-content/plugins/event-espresso/includes/functions/form_build.php on line 72
[01-Apr-2014 11:55:47] PHP Notice: Trying to get property of non-object in /var/www/vhosts/rosecrance.org/httpdocs/wp-content/plugins/event-espresso/includes/functions/form_build.php on line 72
[01-Apr-2014 11:55:47] PHP Notice: Undefined variable: user_email in /var/www/vhosts/rosecrance.org/httpdocs/wp-content/plugins/event-espresso/includes/functions/form_build.php on line 77
[01-Apr-2014 11:55:47] PHP Notice: Undefined variable: userid in /var/www/vhosts/rosecrance.org/httpdocs/wp-content/plugins/event-espresso/includes/functions/form_build.php on line 82
[01-Apr-2014 11:55:47] PHP Notice: Undefined variable: userid in /var/www/vhosts/rosecrance.org/httpdocs/wp-content/plugins/event-espresso/includes/functions/form_build.php on line 87
[01-Apr-2014 11:55:47] PHP Notice: Undefined variable: userid in /var/www/vhosts/rosecrance.org/httpdocs/wp-content/plugins/event-espresso/includes/functions/form_build.php on line 92
[01-Apr-2014 11:55:47] PHP Notice: Undefined variable: userid in /var/www/vhosts/rosecrance.org/httpdocs/wp-content/plugins/event-espresso/includes/functions/form_build.php on line 97
[01-Apr-2014 11:55:47] PHP Notice: Undefined variable: userid in /var/www/vhosts/rosecrance.org/httpdocs/wp-content/plugins/event-espresso/includes/functions/form_build.php on line 107
[01-Apr-2014 11:55:47] PHP Notice: Undefined variable: userid in /var/www/vhosts/rosecrance.org/httpdocs/wp-content/plugins/event-espresso/includes/functions/form_build.php on line 102
[01-Apr-2014 11:55:47] PHP Deprecated: Function eregi() is deprecated in /var/www/vhosts/rosecrance.org/httpdocs/wp-content/plugins/formbuilder/formbuilder.php on line 443


Josh

  • Support Staff

April 1, 2014 at 11:42 am

Hi there,

It looks like the Event Espresso add-ons need to be updated. You can try temporarily deactivating them to see if that makes a difference. While it would not fix the issue you’re reporting, I’d add that it’s recommended to update to the latest version of WordPress as well.

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