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Payment Overview Messed up

Posted: April 11, 2017 at 4:01 am

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Donna Miller

April 11, 2017 at 4:01 am

Our Payment Overview for Authorized.net is Messed up, any thoughts? ASAP!


Tony

  • Support Staff

April 11, 2017 at 4:08 am

Hi Donna,

When you say ‘Messed up’, what is it that is messed up?

Are you viewing the payment overview within Event Espresso or Auth.net?

Which Auth.net payment method are you using?

EE3 or EE4?

We need more specific info on the problem to be able to help with this.


Donna Miller

April 11, 2017 at 4:29 am

Sorry, it is the Payment Overview page from wordpress which doesn’t render the css. I think we’re using EE3 Business License. Everytime someone pay using Authorized.net SIM.


Tony

  • Support Staff

April 11, 2017 at 6:05 am

Ok, so basically Auth.net SIM ‘copies’ the thank you page and loads it on their site. Then because Auth.net is using HTTPS and your site is not its refusing the load the CSS/JS files from the thank you page.

The easiest way to fix this is to load at least the thank you page over HTTPS, do you have an SSL certificate?

Some hosts provide SSL for free, which hosting provider are you using?


Donna Miller

April 11, 2017 at 7:09 am

The website is hosted on Network Solutions


Josh

  • Support Staff

April 11, 2017 at 8:28 am

Network Solutions can provide you with an SSL certificate for your website, which will not only allow the payment overview page to load as https, but will also secure your site’s registration process pages and help secure your WordPress admin pages.

After your host installs the SSL certificate, you can install the Really Simple SSL plugin which will automatically configure your website to run over https.

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