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Payment Options coming up as "Free Event"

Posted: March 13, 2015 at 9:27 am

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Rebecca Schultz

March 13, 2015 at 9:27 am

URGENT: I have an event set up for tomorrow. When someone goes in to register, the click on a ticket and it shows the cost as $45. After entering the registrant information and clicking enter to go to payment options, it says “This is a free event, so no payment options needed, click here to finalize registration.” This isn’t a free event, the ticket showed $45. I have looked through all the settings, but can’t find anything that seems to make the event free. What am I missing!!!


Josh

  • Support Staff

March 13, 2015 at 12:11 pm

Hi Rebecca,

I can’t say for sure without looking at the event in question, but what you may be missing has to do with https.

For example, if your registration checkout page is forced to redirect to https, then you will also need to set the WordPress admin to use https. We have some additional information about this in the yellow box in step 3 of the WordPress https configuration guide:

https://eventespresso.com/wiki/espresso-sslhttps/

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