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Payment Notification and Payment Options page adjustment

Posted: March 5, 2015 at 5:21 am

Viewing 5 reply threads


Fernando Wiehrl

March 5, 2015 at 5:21 am

Hello,

When adding a new registration manually via the ‘Add New Registration’ button on each event and then applying a payment manually to that registration..it sends a payment notification email to the customer by default.. Is there a way to turn this off or disable it for this particular instance?

Also regarding the pricing showing ticket price without tax (GST) on the ‘Payment Options’ page of event registration Please see link; http://i.imgur.com/3yd81lK.png
Is it possible to change the price to show inclusive of our tax (GST). In the picture for both ticket and total?

Thanks in Advance


Lorenzo Orlando Caum

  • Support Staff

March 5, 2015 at 7:20 am

Hi Fernando, there is a yellow notice area that appears near the submit button to process the new registration. If you uncheck the send related messages checkbox, then the registrant/attendee registration will be created without those notifications being sent out.

On your second question, I’m not sure but I can find out. You are referring to where it says 180 and change, right?


Lorenzo


Fernando Wiehrl

March 5, 2015 at 11:39 pm

Lorenzo, Even when the send related emails is unchecked.. a payment notification is still sent.

Yes where it says 180 is a pre tax price, we add 10% so the total is 199. Can we have it show the price inclusive of our tax like it does in the ticket selector etc.


Tony

  • Support Staff

March 6, 2015 at 5:07 am

Hi Fernando,

In regards to the messages:

Even when the send related emails is unchecked.. a payment notification is still sent.

I can confirm the Payment Confirmation email is currently always sent regardless of that setting. The payment confirmation is considered critical and always sends however I do agree in the use case you mention it would be better to have the option to not send those, I will create a ticket for some developer feedback.

There is a work around currently which involves disabling the Payment Received message type before applying the payment, then re-enabling it once finished. This will apply to ALL payment received messages, not just when applying manual payments.

If you go to Event Espresso -> Messages -> Settings.

In the ‘active messages’ box you’ll see the Payment Received message, drag that to the inactive box – http://take.ms/MMYII

Then apply the manual payment.

Now move the Payment received message type back to active messages.

It is a little more work but will allow you to make these payments.


Fernando Wiehrl

March 15, 2015 at 1:14 am

and the inclusive of tax problem?


Lorenzo Orlando Caum

  • Support Staff

March 16, 2015 at 10:32 am

Hi, here is the location for that file:

/wp-content/plugins/event-espresso-core-reg/modules/single_page_checkout/templates/attendee_information/attendee_info_main.template.php

At around line 42, you’ll see something like this:

ticket()->ID() ];?>ticket()->price() );?>ticket()->price() * $ticket_count[ $registration->ticket()->ID() ] );?>

Changing it to this will update the pricing to show with taxes:

ticket()->ID() ];?>ticket()->get_ticket_total_with_taxes() );?>ticket()->get_ticket_total_with_taxes() * $ticket_count[ $registration->ticket()->ID() ] );?>

The problem is that this change will be lost on a software update so I’ve created an enhancement ticket so this template can be safely relocated to a different location.

Thanks


Lorenzo

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