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Payment not displayed in the admin section

Posted: September 20, 2018 at 2:05 am

Viewing 6 reply threads


mcambou1

September 20, 2018 at 2:05 am

hy ,
we received a payment with paypal, but it does not appear in the admin part, how to solve this problem please?


Tony

  • Support Staff

September 20, 2018 at 2:15 am

Hi there,

Which PayPal payment method are you using?


mcambou1

September 21, 2018 at 3:04 am

PayPal Express


mcambou1

September 21, 2018 at 3:12 am

How can I give you access to the admin of the site?


Tony

  • Support Staff

September 21, 2018 at 5:10 am

You can send login details using this form:

https://eventespresso.com/send-login-details/


mcambou1

September 26, 2018 at 1:51 am

hy ,
any news please?


Tony

  • Support Staff

September 26, 2018 at 4:13 am

Hi there,

I’ve replied directly via email, if you can respond there we can try and investigate this further.

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