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Payment not completing

Posted: January 19, 2017 at 11:14 am

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Shon Smith

January 19, 2017 at 11:14 am

Hi, I use the Mijireh plugin as a third party pass through to First Data for event payments. Currently everything is working fine, except for the return to my site after payment. When people pay on the Mijireh site, it goes through, however, they just get a blank screen or a 500 http error screen and not the thank you screen. The registration is set to pending payment, even though the payment had been successful. I am on EE 4.9.22 running on Ubuntu 12.04 lts. I have recently changed the permalinks on the site to plain, but all the other pages are working fine.


Tony

  • Support Staff

January 19, 2017 at 11:19 am

Hi there,

The error 500 will likely be from a fatal error being thrown.

If you have access to the server you can check the error logs to find the error, they are usually stored in an error.log file or similar within the root directory of your site.

Or if you enable WP_DEBUG on the site and retest you can run another test to view the error.

You may want to use this snippet to log the errors rather than dipslay them to your users.

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