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Brant LeClercq
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August 20, 2013 at 1:15 pm
Hi Guys,
I am using Moneris currently as my payment gateway. I can successfully register an attendee and Moneris confirms this and redirects to the Thank You page. The problem however is that in the backend Event Espresso does not update to show that the attendee has paid they remain as “pending”. How might I go about letting Event Espresso know that after a successful redirect it should change the attendee to paid?
Thank you.
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Josh
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August 20, 2013 at 1:39 pm
Hi Brant,
This is something you configure within your Moneris account. There is inline documentation within the Event Espresso>Payment settings under Moneris Hosted Pay Page Settings where you set up the Moneris credentials. The documentation there notes
“In order for the Moneris Hosted Pay Page to communicate with Event Espresso, the “Response Method” must be set to POST. This is done through the Hosted Paypage Configuration Tool.”
Along with that, the Response method should be set as “Displayed as XML on our server” and point to the page that has the [ESPRESSO_TXN_PAGE] shortcode on it. Here’s a screenshot that helps illustrate how this is done:
screenshot
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Brant LeClercq
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August 20, 2013 at 1:44 pm
Hi Josh,
Thank you for your prompt response. I saw your post earlier regarding this and made those changes however that still didnt fix the problem. After a bit more research into it I have found that under the Response/Receipt Field Configuration page if I enable everything to be returned then it will correctly accept the payment.
Thank you again.
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