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David Gonzalez
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November 9, 2016 at 9:26 am
Hi,
I was searching through the forums, but didn’t see anyone else with this issue. I was trying to change the invoice logo, but when going to ‘Payment Methods’, there is no option for invoice. That option is gone and the only available option is ‘Paypal Express’. How can I get this option back? Site is http://fastexpo.net
Thank you,
David
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Josh
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November 9, 2016 at 9:41 am
Hi David,
What might get that back for you is you go to Event Espresso > Maintenance > Reset and you click the button that says “Reset Event Espresso Capabilities”. If that doesn’t help, someone from EE staff can go in and manually re-add the payment method capabilities if you can complete the secure form on this page.
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David Gonzalez
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November 9, 2016 at 10:09 am
I did that and it still does not show up. I am sending the details over now. None of my current events/forms/settings will be changed?
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Josh
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November 9, 2016 at 10:32 am
That’s correct.
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Josh
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November 9, 2016 at 11:11 am
All fixed now.
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David Gonzalez
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November 9, 2016 at 12:16 pm
I am now getting an internal server error.
Internal Server Error
The server encountered an internal error or misconfiguration and was unable to complete your request.
Please contact the server administrator and inform them of the time the error occurred, and the actions you performed just before this error.
More information about this error may be available in the server error log.
Apache Server at fastexpo.net Port 80
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David Gonzalez
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November 9, 2016 at 12:21 pm
Sorry, was too quick to post back here. I’m not getting that error anymore, it’s just taking very long to load anything.
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Josh
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November 9, 2016 at 12:31 pm
It took a long time to load anything for me when I logged in to your site and went to the WordPress dashboard. You can contact your host about that.
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David Gonzalez
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November 9, 2016 at 12:47 pm
Thanks for fixing that!
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