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Payment issues when updating a registration total with price modifier plugin

Posted: June 9, 2023 at 5:03 pm

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jayflesher

June 9, 2023 at 5:03 pm

I use EE5.0.7p with the Price Modifier plugin made by Aparna to allow my registrants choose options in the registration form and alter their payment totals.

One of my registrants wanted to add one of the options to their registration after they had already made their initial payment.

I modified their registration and the transaction details show that they owe the new modified total. I then sent a payment reminder email but when they click to pay, the checkout page is blank.

Has anyone else experienced this or have any idea of how to work around it.


Tony

  • Support Staff

June 20, 2023 at 3:24 am

Hi there,

Can you send me a copy of the latest version so I can take a look at this?

We don’t officially provide support for the Price modifier add-on but if this is something we need to work around within Event Espresso core we can dig into it a little deeper.

Send the add-on as a .zip to support[at]eventespresso.com and I’ll take a look.

Side note – we are currently working through some other tickets currently so I can’t give you an eta on when this will be worked on at this time.

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