Support

August 6, 2015 at 12:42 pm

I have submitted a support token but that requires a forum post so here we go:

https://www.stabilityconference.com/events/sos-2015-the-science-of-stability-conference-connecticut-usa/

1) Site Working and registrations receiving confirmations
2) Registrations stopped working and red error message at the first registration screen (saying the attendee had already registered that email address, but they hadn’t)
3) Checked plugins and Update of ??EE4users4.6?? appeared to have been made without permission (I have that unchecked so major updated cannot be made without permission so I can switch off all plugins before major updates)
4) I went in and got a screen forcing me to backup and then migrate data
5) fatal error during forced migration
6) Despite fatal error, registration seemed to work until you get to payment options
7) for some people trying to register they cannot get past radial button for payment option (red error message). For others they can get through registration and through payment and just get a red error box at the end that asks for refresh. They are then registered and paid, but no longer receive any confirmation of payment/registration.
8) link to screen shot of error message: If you want to see what the error message looks like please visit this link: http://www.stabilityconference.com/wp-content/uploads/2015/08/errormessage.jpg