Support

Home Forums Event Espresso Premium "Pay by Credit Card" drop down link not obvious to end users. Losing Sales!

"Pay by Credit Card" drop down link not obvious to end users. Losing Sales!

Posted: December 18, 2014 at 4:23 pm

Viewing 2 reply threads


artyparty

December 18, 2014 at 4:23 pm

Hi, I would like to know if it is possible to have the credit card form automatically appear without having to click on the small and often over-looked credit card logos with “Pay by credit card” image. I am loosing about 30% of my sales because the end user does not complete the transaction as they don’t see a place to enter credit card details. I only do Authorize.net credit card sale, no invoices or paypal so there is no need to “Select a Payment Option” on my site. Surely there is a fix for this problem. Thanks!


Josh

  • Support Staff

December 18, 2014 at 6:18 pm

Hi there,

This can be accomplished by adding the following to your theme’s custom stylesheet:

.payment-option-dv .hide-if-js {
display: block !important;
}

If your theme does not have a custom stylesheet, you can add one by installing the Reaktiv CSS Builder plugin.


artyparty

December 18, 2014 at 7:04 pm

Thank you! Thank you! That fixed it. Wow, wish I had asked for help earlier. 🙂

Viewing 2 reply threads

The support post ‘"Pay by Credit Card" drop down link not obvious to end users. Losing Sales!’ is closed to new replies.

Have a question about this support post? Create a new support post in our support forums and include a link to this existing support post so we can help you.

Event Espresso