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Guy Michaels
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September 24, 2015 at 3:06 pm
Hello, My name is Guy Michaels and I am using EE4 (I know, EE4 is out but EE4 did not do what I needed it to do and EE3 does) but thats beside the point… lol
Hey I have my online payment gateway set up through STRIPE and everything is working great. However, the issue has come up for people who want to pay CASH at the door.
How can I sell them a ticket using CASH and have them show up in the registration or attendee list for the show? Its important because we only seat 80 people so every ticket sold has to come out of inventory so we do not over book?
In Vendini and Ticket Biscuit there are “TICKET AGENT” interfaces that are supposed to be for Box Office people for the sole purpose of patrons who either cannot or do no wish to buy online or with a CC.
Is there anyway to do these CASH (AT THE DOOR) transactions through EE? Its important that we keep an accurate seat count and I can see a great potential where since the only seats that were bought online are the only ones tracked in available seats inventory. ?
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Lorenzo Orlando Caum
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September 24, 2015 at 4:53 pm
Hi Guy,
Event Espresso does not have a box office option at this time. However, you can manually add attendees through the WP dashboard and this will update the available spaces.
Here are the steps:
Login to your WP dashboard. Then go to Event Espresso –> Events and then hover over the name of the event and click on Registrant.
On the next screen, click on Add New Registrant. Then select their ticket option and continue with the registration. Enter their name and email and then uncheck send send related messages.
Afterwards, you’ll be taken to a screen that shows information about the registrant. Towards the middle of the screen, you’ll see an Add Payment button. Click on it and a small window will appear. Ensure that the payment amount is correct and then scroll down and click on Apply Payment.
Here is a short video of the process starting from the Events overview screen (Event Espresso –> Events):
http://cl.ly/3X1e1f2I2n0E
Thanks
—
Lorenzo
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Guy Michaels
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September 24, 2015 at 5:37 pm
Thats all I need! Thank you! A box office APP or Screen would come in real handy btw!… Im just sayin. Thank you for your help.
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