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technik.kaundvau
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July 5, 2022 at 8:51 am
Hello all,
Every now and then we get the information from the “Google Search Console” that there are so-called “soft 404 errors” on our page. Each soft 404 error is a past event from Event Espresso.
Is it possible to somehow set that expired events are automatically no longer indexed?
I would be very happy to hear from you!
Thank you very much & best regards,
Manuel
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Joao Victor
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July 5, 2022 at 4:49 pm
Hi Manuel!
Thanks for contacting us.
Could you please share with us a few screenshots showing these soft 404 errors from Google Search Console? I would like to try to reproduce it on my end before forwarding it to our development team.
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technik.kaundvau
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July 6, 2022 at 12:04 am
This reply has been marked as private.
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Tony
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July 6, 2022 at 7:48 am
Hi there,
The site you’ve linked above is different to the site linked on your license, do you have another account linked to that site?
Is it possible to somehow set that expired events are automatically no longer indexed?
No, this doesn’t happen within Event Espresso.
However, what can happen, is another plugin can force permalinks to flush at an unexpected point during the request (before EE has added its rewrite rules) which then causes the event links to go 404…. then on the next flush, it may well fix itself.
If the site is crawled during that time it may well show up as a 404, however, the difficult part is identifying what is causing that.
Do you have any SEO plugins installed on the site?
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technik.kaundvau
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July 6, 2022 at 9:04 am
Hello Tony,
yes, this is not about the page linked to that account. This is because the licence for this page was purchased directly by the client. However, the customer is currently on holiday and therefore cannot provide me with access data for the other account. I thought I would therefore contact you through our licence. Is that OK?
We use the plugin “Yoast SEO”. However, I have not found any setting here to exclude the expired event from indexing. In my opinion, I can only exclude all events from indexing here – but that is not my aim …
Do you have an idea how we can solve the problem?
Thank you very much & best regards,
Manuel
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Tony
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July 6, 2022 at 9:22 am
yes, this is not about the page linked to that account. This is because the licence for this page was purchased directly by the client. However, the customer is currently on holiday and therefore cannot provide me with access data for the other account. I thought I would therefore contact you through our licence. Is that OK?
Sure, the reason I ask is we provide support for the site linked to your license so when you link to another site other than one linked to the account you are posting with we need to know if that site has a valid support license or not.
We use the plugin “Yoast SEO”. However, I have not found any setting here to exclude the expired event from indexing. In my opinion, I can only exclude all events from indexing here – but that is not my aim …
I know, I’m not asking about indexing 🙂 I don’t think this is an index issue.
The expired event in your listing is not currently returning 404 and does NOT show noindex anywhere within the source, so I don’t think this is an issue with noindex etc, I suspect it’s an issue with permalinks as above.
Do you ever get reports from users where your event links have stoped working?
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technik.kaundvau
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July 7, 2022 at 12:50 am
Do you ever get reports from users where your event links have stoped working?
No, we don’t get any information about this from visitors to the website, but the errors in the Google Search Console are becoming more and more frequent. As far as I know, this can lead to a lower ranking in Google search. Therefore, I would be happy if we could fix this problem, even if the “normal visitor” doesn’t even notice it.
The expired event in your listing is not currently returning 404 and does NOT show noindex anywhere within the source, so I don’t think this is an issue with noindex etc, I suspect it’s an issue with permalinks as above.
Ah, okay. Now I understand what you meant. Do you have an idea how we could fix that? Or do you think I’m looking at the whole issue far too strictly and it’s actually not bad at all that there are so many error messages in the GSC?
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technik.kaundvau
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July 12, 2022 at 5:16 am
Hello Tony,
Have you been able to find out anything new about this?
I would be very pleased to receive a short answer!
Thank you very much & best regards,
Manuel
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Tony
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July 12, 2022 at 8:13 am
Hi there,
Apologies for the delay but I can’t reproduce this so I don’t have a solution currently.
Do you get an alert from Google when this happens or do you just randomly check and see the above?
I can give you a snippet which will log the write rules to your PHP error logs when a 404 is thrown, that may highlight some additional details on why this is happening if you’d like to try it?
You’ll need to monitor for a 404 from the above and then pull the log entry from the logs and post here so see what it shows.
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