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Amiee Gregory
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January 4, 2014 at 3:48 pm
I’m getting page not found errors when clicking on “Register” in the rollover text popup on the calendar. I can save the permalinks setting and it will work. Briefly. Then back to the error.
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Tony
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January 6, 2014 at 2:17 am
Hi Amiee,
Has the site recently been moved? Say from dev to live?
If you go to Wp-admin -> Settings. What is in ‘WordPress Address (URL)’ & ‘Site Address (URL)’?
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Amiee Gregory
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January 6, 2014 at 9:36 am
It was moved from one server to another. But it is a brand new Event Espresso install on the new server only.
WordPress Address (URL) http://www.theshootersdepot.com
Site Address (URL) http://www.theshootersdepot.com
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Tony
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January 6, 2014 at 9:49 am
The site seems to be working now but with permalinks turned off.
The issue you were having is not caused by Event Espresso but rather moving the site.
If you enable permalinks now does it work?
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Amiee Gregory
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January 7, 2014 at 12:16 pm
What do you mean with permalinks “turned off.” ?
They are on the default setting.
And It isn’t working at the moment.
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Amiee Gregory
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January 7, 2014 at 12:21 pm
I’ve changed the permailinks to a custom format and saved it. It seems to be working correctly for now.
????
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Tony
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January 7, 2014 at 12:30 pm
The default setting for permalinks effectively turns them off.
Permalinks basically change the URL from example.com/?page_id=6201 to example.com/event-registration/ they are the same page just the link is ‘pretty’.
The default setting is to use the /?page_id=6201 which basically means they are turned off.
Can you go to Event Espresso -> System status. Look for ‘Registration Pages’ and check they are all green (possibly paste them here)
It looks as the the ‘Main Registration Page’ (Event Espresso -> General Settings) is not set to the page containing the [ESPRESSO_EVENTS] shortcode.
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Amiee Gregory
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January 7, 2014 at 12:45 pm
They are all green
Registration Pages
Event Page #6201 – http://www.theshootersdepot.com/?page_id=6201
Payment/Thank You Page #6202 – http://www.theshootersdepot.com/?page_id=6202
Transaction Notification Page #6204 – http://www.theshootersdepot.com/?page_id=6204
Cancel Return Page #6203 – http://www.theshootersdepot.com/?page_id=6203
The rest is…
Server Environment
PHP Version 5.3.27
Server Software Apache
WP Max Upload Size 128 MB
Server upload_max_filesize 128 MB
Server post_max_size 128 MB
WP Memory Limit 40 MB – We recommend setting memory to at least 64MB. See: Increasing memory allocated to PHP
WP Debug Mode No
Espresso Logging Log directory is writable.
PHP Sessions
Session save path /tmp is writable.
Session name PHPSESSID
Remote Posting/IPN
fsockopen/cURL Your server has fsockopen and cURL enabled.
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Tony
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January 7, 2014 at 1:02 pm
Rather than passing back and forth with multiple questions, would it be possible for you to send log in details so I can take a look?
There’s strange things going on with WP pages.
If so please use https://eventespresso.com/send-login-details/
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Amiee Gregory
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January 7, 2014 at 1:29 pm
Sent. Thanks!
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Tony
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January 7, 2014 at 2:06 pm
Hi,
All of the core Event Espresso pages are set to drafts. (Event Registration, Registration Cancelled, Thank You & Transactions pages)
These need to published publicly in order for EE to work correctly, publishing those pages will likely fix the issue you are having.
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