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Our website is not working

Posted: April 23, 2018 at 12:21 pm

Viewing 6 reply threads


Kavesh_law_ee

April 23, 2018 at 12:21 pm

The IP Address is not working. events.kaveshlaw.com is not working and cannot be reached IP ADDRESS, 208.55.154.0. We pay you all every month and it is ridiculous that you all do not offer telephone services to help people. Please contact me ASAP!!!!!!!!!


Josh

  • Support Staff

April 23, 2018 at 12:40 pm

Hi there,

You’ll need to contact your web host, they’ll be able to help you with this.


Kavesh_law_ee

April 23, 2018 at 12:47 pm

Josh, I ALREADY HAVE BEEN IN CONTACT WITH MY WEBSITE! The problem I am having is that I can not even log into my profile in event espresso. so please tell me how i can get into that?


Josh

  • Support Staff

April 23, 2018 at 1:05 pm

Do you mean you can’t log into your WordPress dashboard? The reason I ask is because there is no such thing as a profile in Event Espresso.

We’re able to help with issues related to Event Espresso software. It sounds like your website is down, and that’s outside of what we actually support (unless there was an issue specifically related to the Event Espresso plugin).


Kavesh_law_ee

April 23, 2018 at 2:07 pm

I cant log into our WordPress dashboard!


Kavesh_law_ee

April 23, 2018 at 2:16 pm

http://events.kaveshlaw.com/wp/wp-login.php

This is also a specific link that will not work


Josh

  • Support Staff

April 23, 2018 at 2:25 pm

I’m afraid this isn’t something that we can help you with because it’s a general WordPress issue, one reason being Event Espresso software does not generate the wp-login.php page. Typically this sort of thing can be fixed by the website administrator, the server administrator, or the web host.

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