Support

Home Forums Event Espresso Premium Order of tickets on front end don't match back end

Order of tickets on front end don't match back end

Posted: April 15, 2014 at 3:12 pm

Viewing 5 reply threads


Scott Zuckerman

April 15, 2014 at 3:12 pm

When I enter tickets on the backend and then look at the actual page itself the order gets mixed up. How can I get the tickets to display in the same order I entered them?


Lorenzo Orlando Caum

  • Support Staff

April 15, 2014 at 6:42 pm

Hello,

Event Espresso 4.2 which is available in the prerelease channel supports drag and drop sorting:

https://eventespresso.com/2014/04/event-espresso-4-calendar-add-on-available-pre-release-channel/

https://eventespresso.com/wiki/pre-release-channel-guide/


Lorenzo


Scott Zuckerman

April 15, 2014 at 7:23 pm

Lorenzo,

It says not to use pre-release on a live site…..is this a flaw in the software? If my back end looks like this:

ticket 1
ticket 2
ticket 3

why on the front end does it convert to

ticket 3
ticket 1
ticket 2

as an example.

Also, can you tell me when discount codes will be added to version 4?


Lorenzo Orlando Caum

  • Support Staff

April 15, 2014 at 7:33 pm

The order may not match in the current beta release. We’ve seen reports of it appearing in the reverse order as what is shown in the backend.

I do not have an estimate on when discount codes will be available.


Lorenzo


Scott Zuckerman

April 15, 2014 at 7:37 pm

It’s not exactly reversed…it is just jumbled. If I install version 4.2 in the pre-release, do I have to deactivate the prior version? What do you suggest I do here as it is important the tickets appear in the proper order.


Lorenzo Orlando Caum

  • Support Staff

April 15, 2014 at 7:46 pm

You would need to deactivate and remove the old version through your WordPress admin. Then install and activate the new version through WordPress plugins.

Be sure to backup your WordPress before making any changes.


Lorenzo

Viewing 5 reply threads

The support post ‘Order of tickets on front end don't match back end’ is closed to new replies.

Have a question about this support post? Create a new support post in our support forums and include a link to this existing support post so we can help you.

Event Espresso