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Only show answered questions in email

Posted: June 8, 2015 at 9:24 am

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pronet1

June 8, 2015 at 9:24 am

In EE4, the confirmation email shows all questions/answers – is it possible to show only the one’s answered as the email gets quite busy with empty fields.


Lorenzo Orlando Caum

  • Support Staff

June 8, 2015 at 9:30 am

Hi, that isn’t available at this time.

You could have it show all fields or remove the questions and answers shortcodes via the message editor and show specific specific answers by using the [REGISTRANT_ANSWER_*] shortcode.

Note that neither of the options above checks to see if there is content associated but the second option will allow you to show less information.


Lorenzo


pronet1

June 8, 2015 at 9:35 am

This would be a welcomed featured.

Another side question: in confirmation emails it shows the tickets but not their prices – how can we display prices next to tickets?


Lorenzo Orlando Caum

  • Support Staff

June 8, 2015 at 10:22 am

Hello again, when you are viewing the messages editor (e.g. editing the registration approved message type), then along the right area of the screen, you’ll see shortcodes that are available for certain sections.

Towards the end of the page are shortcodes for the Ticket List:

http://cl.ly/image/0u2g3P1e1X0w

This shortcode could be used:

[TICKET_PRICE]


Lorenzo

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