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Only send email to primary attendee

Posted: January 21, 2013 at 8:21 pm

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David

January 21, 2013 at 8:21 pm

For our event, it is typical for one person to buy multiple tickets for a family. Because of this, we only want the registration and payment confirmation emails to be sent to the primary attendee.

I have tried changing the Event Option “Additional Attendee Registration info?” to “No info required”, but because we have multiple types of tickets (e.g. Adult, Child), there will still be multiple attendee information collected for each ticket type and multiple emails sent out.

What code needs to be changed to accomplish this because I don’t see any settings for this in the admin panel?

Thanks!


Chris Reynolds

  • Support Staff

January 23, 2013 at 5:04 pm

There isn’t an out of the box solution for what you’re trying to do, though it has come up in the past. The best workaround would be to use the adult’s email address for everything, so you could maybe change the Email address label to Parent/Guardian Email or something along those lines.

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