Posted: January 15, 2019 at 8:54 pm
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We have a line item for sponsorships that include multiple tickets for a flat price. How do we make this work in the system? Screenshot: |
Hi there, You’ll need to create ‘ticket bundles’ to do that: https://eventespresso.com/wiki/create-ticket-bundle/ So you edit the ticket options and set the Minimum and Maximum qty to the number of tickets required, for example for a bundle of 2 tickets you set the value of both to 2 – http://take.ms/m1Oxw Note that when doing this you need to set the ticket price to the price per ticket, not per bundle, so for your bronze bunlde ($650) that is for 2 tickets you set the price to $325. |
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thanks i will try it. can i send re-send emails to the existing attendees so they can manage via the link? |
Sorry, I’m not sure what you mean. What would they manage? |
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disregard this last message it was meant for the other ticket i have open |
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Ok this is a real message. I have done this but the UI is confusing as under quantity they are forced to select either 0 or the number of tickets in the bundles with a full price next to the number which would make me think I am buying X number of bundles at the full price. For example if I were purchasing bronze (see screenshot) I would think I was purchasing 2 bundles at $650 each. |
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in addition there is no way for me to get the total of 10,000 correct on the diamond membership with the number of tickets given. See screenshot above |
That’s the only method EE currently has available to create ticket options that include more than 1 ticket for a fixed price. For the ticket selector showing qty’s in the select field you could use some JavaScript to change the select to a checkbox, then have the checkbox select the ‘first’ element in the qty field if its selected. I have an example of doing that here: https://gist.github.com/Pebblo/737310c7309436231008666ac27e9662 However, you’ll need to modify that function some as it’ll apply to every event as it stands.
Unfortunately, I can’t think of any way around that other than using a single ticket. |
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I would rather override what is in the selector box since I still sell individual tickets also. This is core functionality and many people sell groups of tickets that do not equal a round amount once divided. I would like you to dig in on this and come up with a fix this core UX issue please as it effects our non-profit greatly |
Should that be you would rather not override the select?
Either way, as it stands this is the only available option within core at this time.
If this was something I could easily fix and give you a snippet to do what you need I would have already done so, but it’s not so I can’t just ‘dig in and come up with a fix’. It’s going to need the core plugin core refactoring to accommodate, I’ve created a ticket for us to investigate but even in doing so, this feature won’t be introduced ‘soon’ as we are currently working on other areas of the plugin so if it’s a deal breaker for your events it’s unlikely to be available in time for those. |
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This is extremely frustrating as it is confusing to the customer. Please review and see if there is a way to sell individual tickets and groups of tickets on this page: |
You’re currently using the features within EE that allow you to sell individual and group tickets. The function I gave you earlier can be modified to skip the first ticket in the list to leave that as a ‘standard’ select field and then set the others to a checkbox. Change Line 7 to be:
You’ll then have a select for the first ticket in the list and all others will use checkboxes. |
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