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Kahlua
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September 30, 2014 at 8:17 am
Hi,
I have used event espresso and made some events but during buying tickets if I choose more attendees it does not takes me to payment page. And showing ticket booked in the wordpress backend without payment. While its working fine if when I make entry for single person without adding add more attendee. And Also let me know how can I remove or clean booked seat for an event. Please suggest
Here id the link for my site : https://whataticket.com/event-registration/?ee=26
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Lorenzo Orlando Caum
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September 30, 2014 at 9:32 am
Hi,
Are you selecting seats for each attendee/registrant?
http://cl.ly/image/3i2P2f1W050V
On removing seats, are you trying to do this for seats that have already been confirmed and paid for?
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Lorenzo
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Kahlua
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October 1, 2014 at 12:57 am
Hi Lorenzo,
Thanks for prompt reply.
1. Yes I am selecting seat for registrant and adding more attendees in it with their seats too.
2. Yes I am trying to remove confirmed seats. Right now I am testing and don’t want to create many events for testing.
Please suggest something. I have sent you site URL in above post.
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Lorenzo Orlando Caum
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October 1, 2014 at 10:51 am
Hi,
From the event editor, click on the attendees link in the top right corner:
http://cl.ly/image/1j2f0x3U1f1Y
That will take you to the attendee reports screen for this event.
Remove all of the test registrations by placing a checkmark next to each of them. Then scroll down to the bottom of the page and click on delete.
This will free up the existing seats.
Could you retest multiple registrations for the seating chart in a different web browser (one that you are not logged into your WordPress site with)?
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Lorenzo
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