Posted: March 26, 2018 at 3:07 am
On https://essa.org.uk, you can register for an event and choose to pay offline using BACS, Cheque (Bank Draft) or Invoice. On the resulting thank you page there is a link to “edit all attendee info”. However, the link goes to the payment options page rather than the page to edit the attendee info. Have I set something up wrong? |
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Hi there, Are all of your events set to require log in? If not can you link me to an event I can use to test this, or create a test event far in the future that does not require login and post a link to that here so I can take a look, please? |
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Hi Tony, There is a user that you can use and I will delete any registration: ** Removed ** However, I can’t reproduce this and will ask for more information. On a side note, is there a way of storing some of the data gathered when registering so that a customer does not have to enter it again when they return, eg, mobile phone number, address etc?
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If its happening for a user it could be that they have an open session that is at the payment options step. Try having them visit the registration cancelled page first: https://essa.org.uk/registration-cancelled/ That’ll clear out any active sessions they have, if they then revisit the edit attendee link it should show the correct section.
As you are using the WP User intergration add-on you can use this function: You can also pull the last used answers for any custom questions using this snippet: |
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Thanks, explains why I thought I had seen it but could not reproduce. Suspect my client testing it had the same. Fiddling with php files is out of scope at this stage of the project, but where would I find documentation on files to alter etc? |
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You don’t alter any of the files within EE, you can add both of the above snippets to a custom functions plugin: https://eventespresso.com/wiki/create-site-specific-plugin-wordpress-site/ |
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