Support

Home Forums Event Espresso Premium Offline payments and editing attendee info from thank you page

Offline payments and editing attendee info from thank you page

Posted: March 26, 2018 at 3:07 am

Viewing 5 reply threads


codingforsail

March 26, 2018 at 3:07 am

On https://essa.org.uk, you can register for an event and choose to pay offline using BACS, Cheque (Bank Draft) or Invoice. On the resulting thank you page there is a link to “edit all attendee info”. However, the link goes to the payment options page rather than the page to edit the attendee info. Have I set something up wrong?


Tony

  • Support Staff

March 26, 2018 at 4:37 am

Hi there,

Are all of your events set to require log in?

If not can you link me to an event I can use to test this, or create a test event far in the future that does not require login and post a link to that here so I can take a look, please?


codingforsail

March 26, 2018 at 6:43 am

Hi Tony,
Try this one: https://essa.org.uk/events/rya-stage-1-sailing-2/

There is a user that you can use and I will delete any registration: ** Removed **

However, I can’t reproduce this and will ask for more information.

On a side note, is there a way of storing some of the data gathered when registering so that a customer does not have to enter it again when they return, eg, mobile phone number, address etc?

  • This reply was modified 6 years, 8 months ago by Tony. Reason: Remove account details


Tony

  • Support Staff

March 26, 2018 at 6:49 am

If its happening for a user it could be that they have an open session that is at the payment options step.

Try having them visit the registration cancelled page first: https://essa.org.uk/registration-cancelled/

That’ll clear out any active sessions they have, if they then revisit the edit attendee link it should show the correct section.

On a side note, is there a way of storing some of the data gathered when registering so that a customer does not have to enter it again when they return, eg, mobile phone number, address etc?

As you are using the WP User intergration add-on you can use this function:

https://github.com/eventespresso/ee-code-snippet-library/blob/master/addons/eea-wp-user/jf_filter_address_answer_for_wpuser.php

You can also pull the last used answers for any custom questions using this snippet:

https://github.com/eventespresso/ee-code-snippet-library/blob/master/addons/eea-wp-user/mn_wp_user_addon_save_custom_answers_too.php


codingforsail

March 26, 2018 at 7:07 am

Thanks, explains why I thought I had seen it but could not reproduce. Suspect my client testing it had the same.

Fiddling with php files is out of scope at this stage of the project, but where would I find documentation on files to alter etc?


Tony

  • Support Staff

March 26, 2018 at 7:31 am

You don’t alter any of the files within EE, you can add both of the above snippets to a custom functions plugin:

https://eventespresso.com/wiki/create-site-specific-plugin-wordpress-site/

Viewing 5 reply threads

The support post ‘Offline payments and editing attendee info from thank you page’ is closed to new replies.

Have a question about this support post? Create a new support post in our support forums and include a link to this existing support post so we can help you.

Event Espresso