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Notification of failed payments

Posted: November 19, 2013 at 12:34 am

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Devon Boorman

November 19, 2013 at 12:34 am

Hello

Right now it seems that the main admin email only gets a notification if the payment goes through (even though the attendee gets added to the roster once they’ve filled out the form).

Is there a way the admin can get an email when the attendee registers, and not just if they’ve paid, so that we can follow up with people whose payments fail? Thanks.


Dean

November 19, 2013 at 2:39 am

Hi Devon,

Not currently no. It may be a feature we add in the future.

It could possibly be customised, we have a list of recommended developers – https://eventespresso.com/developers/event-espresso-pros/


Devon Boorman

November 25, 2013 at 4:41 pm

Thanks anyway. I’ll look forward to that becoming standard.

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