Support

Home Forums Event Espresso Premium Nothing in your Event Queue Keep getting message

Nothing in your Event Queue Keep getting message

Posted: June 12, 2021 at 1:40 pm

Viewing 2 reply threads


HC4Wb

June 12, 2021 at 1:40 pm

It was working fine I was able to add classes to my event cart, but now I keep getting the following message:

Nothing in your Event Queue

You need to select at least one event before you can proceed with the registration process.

Int he back end it is holding it, but on the from end I don’t see it Just this message?


HC4Wb

June 12, 2021 at 2:06 pm

I fixed it I remember it had something to do with caching and go daddy and found an old sport post that said:

Login to your WP dashboard and click on Flush Cache which appears on the admin toolbar: http://cl.ly/image/2228341I1P18
Then rename or delete the object-cache.php file which should be in the wp-content folderIf you are unable to accomplish this task yourself, then please check with with the WordPress Managed hosting support team at Godaddy and ask them to delete the object-cache.php file from the /wp-content/ directory of your website:


Tony

  • Support Staff

June 14, 2021 at 4:09 am

Hi there,

I know you’ve mentioned this is now resolved, but I just wanted to add some details for future reference on this.

The ‘Nothing in your Event Queue’ error is almost exclusively caused by caching, or something strange going on server-side with sessions (much rarer than caching issues).

GoDaddy (managed WordPress?) packages generally have server-side caching enabled simply because it reduces the load server-side. Originally they didn’t allow you to disable this and we have multiple reports from users contacting support who informed them to do the above, or that it wasn’t possible. Some users that did the above then found caching would randomly re-enable and they’d get the same error.

The responses from GoDaddy conflicted earlier responses multiple times and users were left running in circles over this caching issue, for that reason we stopped recommending GoDaddy a while ago.

Now, apparently, there is an option in the dashboard that allows you to select a level of caching that shouldn’t run into the same issues I mentioned above, see:

https://uk.godaddy.com/help/change-my-cache-level-32307

I’d recommend trying site caching to see if it works correctly (remember to test whilst logged out of the site) if you have it available to you, simply to prevent it randomly breaking at some point if the above still happens.

Viewing 2 reply threads

The support post ‘Nothing in your Event Queue Keep getting message’ is closed to new replies.

Have a question about this support post? Create a new support post in our support forums and include a link to this existing support post so we can help you.

Event Espresso