Support

Home Forums Event Espresso Premium Nothing in your Event Queue Siteground

Nothing in your Event Queue Siteground

Posted: November 26, 2015 at 6:33 am

Viewing 6 reply threads


Gerald Essers

November 26, 2015 at 6:33 am

Yes, I got the famous “Nothing in your Event Queue” message.
I’ve read a lot of other threads, but still can’t figure out what the problem is. The thing is, is that this is a live site, which has many ongoing visitors, so I cannot disable all the plugins at once.

– I did disable the W3 total caching plugin.
– I also updated php version to the latest version available at Siteground hosting.

Any help is much appreciated!

cheers.


Tony

  • Support Staff

November 26, 2015 at 6:50 am

Hi Gerald,

– I did disable the W3 total caching plugin.

Before disabling the plugin did you clear all the caching?

If not renable it, clear all caches then disable.

Does siteground run any server side caching on your package? You may need to contact them to confirm.

As it’s a live site that you cannot disable plugins on, I would recommend cloning the site either locally or to a subdirectory on the server and test there. You can usea plugin such as Duplicator to help speed this up.

Then on the dev site disable all plugins and test if the same happens.


Gerald Essers

November 26, 2015 at 6:56 am

Yes I cleared the cache many times (before and after disable).

Siteground doesn’t use any caching by default. You can enable it, but we didn’t because we use W3 total cache. I also added the 5 or 6 urls in the exception list.

I tried also other browsers, but that didn’t help.

I will duplicate the site to another url.


Tony

  • Support Staff

November 26, 2015 at 7:55 am

Generally speaking the nothing in your event queue error is caused by caching or something either altering and deleting the session.

You could also check within Event Espresso -> System information.

Check the session.save_path is actually set so that your site can save sessions, as long as there is a path set there and your site has permissions to access that directory its fine.


Gerald Essers

November 26, 2015 at 8:17 am

I duplicated the site to another url. It gave the same error. Then I disabled all plugins except ee4 and it worked. Now I re-enabled all plugins and it worked (on the duplicated site). So now… see how I get to fix this on the live site.

One plugin after another I guess.


Gerald Essers

November 26, 2015 at 8:46 am

ok, that didn’t work. Enabling plugins one-by-one doesn’t make it work.

What worked was:
– wait until no one is on the site
– disable all plugins
– refresh events page (it’ll show a 404 or something, because ee4 is also disabled)
– enable ee4 plugin
– test: it works!
– enable all other plugins: it still works.

So hopefully this will keep working. Let’s hope for the best.


Tony

  • Support Staff

November 26, 2015 at 1:54 pm

That’s really strange and sounds like some kind of caching issue.

Please let us know if you have further problems and we can investigate further.

Viewing 6 reply threads

The support post ‘Nothing in your Event Queue Siteground’ is closed to new replies.

Have a question about this support post? Create a new support post in our support forums and include a link to this existing support post so we can help you.

Event Espresso