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Not satisfied with the plugin

Posted: January 20, 2014 at 10:59 am

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Anne Lainault

January 20, 2014 at 10:59 am

Dear event espresso team,

i wrote to you on january the 2nd and didn’t receive any answer…

I bought your plugin on december the 2nd. I installed it right after to test the multiple ticket system, because I heard before in the forum that it wasn’t possible to test the multiple ticket system in the demo version.

But now I have these problems:
1. this plugin doesn’t support any WPMU on single domain
2. the translation files are not complete (french and german)
3. the multiple ticket system needs at least 1 personal information of one person of each group. This is for my business not possible because I have these groups: adults, children and students.

All these problems were not obvious/evident in the demo version. I was confronted with these problems after buying the plugin. That’s why I want to ask for refund of the purchase price.

Best Regards,
Anne Lainault


Garth

  • Support Staff

January 20, 2014 at 1:00 pm

Hi Anne,

Contact the sales team to discuss that matter: https://eventespresso.com/contact/


Anne Lainault

January 20, 2014 at 2:33 pm

Hi Garth,
thx for your your answer. I did it on the 2nd and on the 15th but I can do it another time…


Garth

  • Support Staff

January 20, 2014 at 2:37 pm

I’ll find that email.

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