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Not Recieving Email notifacation

Posted: October 30, 2017 at 1:55 pm

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NikMeadUSA

October 30, 2017 at 1:55 pm

I am not receiving email notifications when a person registers. I tried all the ideas and suggestions and nothing works.
Help Please


Tony

  • Support Staff

    •

October 30, 2017 at 2:33 pm

Hi there,

What have you tried so far?

Have you installed WP Mail Logging and confirm that the message is actually being sent, but then not delivered?

(The solution is different if the email is being triggered and sent, but not receive than if the email isn’t being triggered at all)

If you go to Event Espresso -> Messages -> Message activity, can you see the admin email there? If so what colour ‘status bar’ does it have? (The coloured bar to the left)
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Status: closed

Updated by Tony 6 years, 11 months ago ago

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