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Not allowing me to do automatic upgrades…

Posted: March 16, 2015 at 12:21 pm

Viewing 6 reply threads


Jimmy Cho

March 16, 2015 at 12:21 pm

You have the correct Support License Key for Event Espresso but your account only allows for automatic upgrades on one domain. Please log in to your Event Espresso account to manage your Support License Keys or purchase a support license right now.


Lorenzo Orlando Caum

  • Support Staff

March 16, 2015 at 12:40 pm

Hi RJ, your support license key has been reset. Please try reactivating it by following the steps in the confirmation email.


Lorenzo


Carley

March 16, 2015 at 12:57 pm

I have the same issue. I submitted a reset request last week and it shows pending.


Josh

  • Support Staff

March 16, 2015 at 1:34 pm

Hi Carley,

Your key has been reset.


mgregor

March 16, 2015 at 1:37 pm

hello, we are gettin this error as well. thanks for your help.


mamamojo

March 16, 2015 at 5:07 pm

hello, i am also getting this error on my site. thank you.


Dean

March 17, 2015 at 2:35 am

Hi, I’ve reset both your keys.

I’m closing this thread to stop additional comments. If you need to discuss the matter further please start a new thread, thank you.

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