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tppadmin
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October 19, 2015 at 10:43 am
Hi
I’ve tried to install event espresso 4 in my plug ins via ftp and via the plugins interface in WP. Both times after the plug in loads it leaves me with a blank screen on my dashboard. After deleting the plug in I get my dashboard back. I’m hoping that it is compatible with my version of WP – any ideas why this is happening please and what I can do to get over it. I have the latest version of WP.
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Lorenzo Orlando Caum
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October 19, 2015 at 11:23 am
Hello,
Is it completely blank as a white screen?
If so there may be an error occurring. Could you temporarily turn on WordPress debugging by adding the macro in the following link to your wp-config.php file?
https://gist.github.com/lorenzocaum/848801a1173be464fbe7#file-gistfile1-php
The wp-config.php file can be found in the WordPress root which is where the wp-admin, wp-content, and other files and folders for WordPress resides.
Then please try to trigger the error and you should see something on the screen. Could you copy and paste that here into a reply?
If you do not see an error on your screen, then please browse to this location using your SFTP or FTP client (e.g. FileZilla, Cyberduck):
/wp-content/debug.log
You should see an error recorded within the file. Please copy and paste that here in a reply.
Then go ahead and deactivate WordPress debugging by removing the macro that was recently added or setting it to false and saving changes:
https://gist.github.com/lorenzocaum/848801a1173be464fbe7#gistcomment-1239850
Thanks
—
Lorenzo
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tppadmin
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October 20, 2015 at 3:40 am
Hi Lorenzo
This is what I got from the debug – by the way the link you sent me to put in the wp-config didn’t work but I saw something in my wp-config to turn the debug on. I hope this is what you needed.
Notice: The called constructor method for WP_Widget is deprecated since version 4.3.0! Use
__construct()
instead. in /home/redbackd/public_html/tppmain/wp-includes/functions.php on line 3457
Notice: The called constructor method for WP_Widget is deprecated since version 4.3.0! Use
__construct()
instead. in /home/redbackd/public_html/tppmain/wp-includes/functions.php on line 3457
Notice: The called constructor method for WP_Widget is deprecated since version 4.3.0! Use
__construct()
instead. in /home/redbackd/public_html/tppmain/wp-includes/functions.php on line 3457
Fatal error: Allowed memory size of 134217728 bytes exhausted (tried to allocate 30720 bytes) in /home/redbackd/public_html/tppmain/wp-content/themes/dt-the7/inc/extensions/options-framework/options-custom.php on line 196
Please come back to me as soon as possible I need to install this today if possible.
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Tony
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October 20, 2015 at 4:03 am
Hi there,
This error:
Fatal error: Allowed memory size of 134217728 bytes exhausted (tried to allocate 30720 bytes) in /wp-content/themes/dt-the7/inc/extensions/options-framework/options-custom.php on line 196
Means your site is running out of memory, currently at around 134MB. You’ll need to increase the memory limit on the site, you do this by editing the wp-config.php file and adding something like:
define('WP_MEMORY_LIMIT', '256M');
Take a look here for more details:
https://codex.wordpress.org/Editing_wp-config.php#Increasing_memory_allocated_to_PHP
That’s a higher value than would normally be expected but it depends on the plugins your currently have installed and the theme you are using.
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tppadmin
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October 20, 2015 at 2:39 pm
Great thanks Tony that worked all in place now
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Tony
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October 21, 2015 at 2:16 am
Great, I’m glad that worked 🙂
I’ll mark this thread resolved.
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