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No tickets for events

Posted: April 6, 2021 at 12:44 am

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webmaster@concretepavements.com.au

April 6, 2021 at 12:44 am

I want some of my events to have no ticket options. These are external events. The problem is, the detail page of the events shows a notice (http://prntscr.com/115gskd) when no ticket options are added. So, how can this notice be hidden, and are there any settings to handle external event?


Tony

  • Support Staff

April 6, 2021 at 3:33 am

Hi there,

In the ‘Event Registration Options’ metabox there is a ‘Alternative Registration Page’ setting:

https://monosnap.com/file/zqBYyY47kQIR01NpaWuEFiEiK3WFdn

If you add the URL for the external registration page there EE will display a button which when clicked takes the user to that page.

Is that what you are looking for?


webmaster@concretepavements.com.au

April 6, 2021 at 10:20 pm

Hi @Tony,
Thank you for the reply.

But we have our own event template as per our design, the button is not appearing for the external link as you have mentioned.
Also, the ticket option is disabled in the backend but it still shows the Ticket Options heading on the events page (http://prntscr.com/1166x1y).

Can you please help?


Tony

  • Support Staff

April 7, 2021 at 3:21 am

Ok, but you’re calling the ticket selector, correct?

The button I’m referring to is part of the ticket selector itself and not the single event template.

Can you link me to the event in question so I can take a look?


webmaster@concretepavements.com.au

April 8, 2021 at 1:22 pm

Hi Tony,

Here’s a sample event for which we don’t want to show ticket options.

https://wp3.draftserver.com/ascp/events/cpee-concrete-pavement-design-construction/?

Justin


Tony

  • Support Staff

April 9, 2021 at 4:50 am

Ok, so that ‘Ticket option’ looks like it’s from your template (I was checking to confirm it wasn’t part of EE’s content that had been renamed).

So you have a single-espresso_events.php template within your theme?

You’ll need to add a check around the whatever is outputting the above, something like:

$event = EEH_Event_View::get_event();
if( $event->display_ticket_selector() ) {
    // Whatever you are using to output the ticket selector here
}
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