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Joseph Merignac
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January 19, 2013 at 8:07 am
After you register for an event on my site, the registrant is not directed to the payment page. Something is broke here. Appreciate the help, http://prts.studio10design.net/
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Joseph Merignac
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January 19, 2013 at 8:24 am
I am using WP 3.5 and this theme: http://www.elegantthemes.com/gallery/nova/
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Joseph Merignac
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January 19, 2013 at 10:03 am
I notice on my Transactions page, it says “ID not supplied”
http://prts.studio10design.net/transactions/
Is that a clue?
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Josh
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January 19, 2013 at 11:20 am
Hi Chris,
The transactions page should say ID not supplied when you view it in a browser.
There may be some code from the theme or another plugin that is breaking the [ESPRESSO_EVENTS] shortcode. Can you try wrapping the shortcode on the registration page with the [raw] short tag?
It will look like this:
[raw][ESPRESSO_EVENTS][/raw]
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Joseph Merignac
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January 19, 2013 at 11:27 am
I tried downloading the Events theme from here http://www.elegantthemes.com/gallery/event/readme.html
and that is giving me even more trouble. The “confirm registration” button isn’t working at all. It’s just a dead icon.
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Joseph Merignac
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January 19, 2013 at 11:40 am
Using the raw tags worked. I wonder if Shortcodes Ultimate is the plugin that was causing this to break?
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Josh
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January 19, 2013 at 2:41 pm
Yes, there appears to be an option in the shortcodes ultimate plugin that when set, it disables the built in WordPress autoformating, which tends to alter and sometimes break other plugin shortcodes that depend on the standard WordPress autoformating to be working.
This is the relevant code in shortcodes-ultimate.php:
// Enable auto-formatting
if ( get_option( 'su_disable_custom_formatting' ) != 'on' ) {
// Disable WordPress native formatters
remove_filter( 'the_content', 'wpautop' );
remove_filter( 'the_content', 'wptexturize' );
// Apply custom formatter function
add_filter( 'the_content', 'su_custom_formatter', 99 );
add_filter( 'widget_text', 'su_custom_formatter', 99 );
}
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Joseph Merignac
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January 19, 2013 at 2:50 pm
Great. Thanks for the prompt attention. One more quick question….how do registrants cancel their registration should they decide to do so?
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Seth Shoultes
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January 21, 2013 at 11:38 am
Chris can you please create a new post for your additional questions? That helps us respond easier and other customers can see the new subject.
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