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No Registration option or Purchase Ticket Showing Up

Posted: March 8, 2021 at 11:51 am

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MarciaR@LotusEducationalServices.com

March 8, 2021 at 11:51 am

We created an event and entered everything correctly, but when we view event there is no option to register and purchase ticket.


Tony

  • Support Staff

March 8, 2021 at 2:21 pm

Hi there,

Looking over your events on the site linked to your license I do see the ticket selector giving the option to register when viewing the default single event output.

Is there a specific page you don’t see the option on?


MarciaR@LotusEducationalServices.com

March 8, 2021 at 3:39 pm

I was able to add it by copying the embed code and putting it into the text box. I just thought is was supposed to show up automatically.


Tony

  • Support Staff

March 9, 2021 at 4:51 am

It should show up automatically.

I can see you’re using Divi with a child theme, do you have a custom template for Event Espresso in your child theme? It would be usually be something like single-espresso_events.php

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