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CMSC Administrator
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May 15, 2015 at 11:59 am
After a user completes a registration and gets to the “Payment Overview” page, the “Pay by Credit Card” button is visible as a payment option but there is no link from the button. When the button is clicked, nothing happens and the transaction remains in Event Espresso as incomplete. We just upgraded to Even Espresso version 3.1.37.3.P and WordPress version 4.2.2.
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Lorenzo Orlando Caum
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May 15, 2015 at 4:51 pm
Hi, could you temporarily deactivate other plugins to rule out a conflict with another plugin?
If it does work, then restore a few plugins at a time until you locate the cause of the conflict.
If that does not help, then could you share a link to any event on your site so we can take a look at the page to see if there are any errors?
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Lorenzo
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CMSC Administrator
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May 18, 2015 at 10:51 am
I have tried disabling other plugins and there does not appear to be any difference. I did find an error on the payment option screen. I have included the error below:
Uncaught TypeError: $(…).on is not a function
(anonymous function) @ espresso_payment_page.js?ver=1.0:22
c.extend.ready @ jquery.min.js?ver=1.4.2:26
L @ jquery.min.js?ver=1.4.2:33
Here is a link to the event where this error is coming up (all events are having this same issue though):
https://centralmasafety.org/event-registration/?ee=686
Can you help me decipher what the error means?
Thanks,
Greg
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Lorenzo Orlando Caum
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May 18, 2015 at 1:06 pm
Hi Greg, thanks for giving that a try. I noticed that validation (submitting an empty form is allowed) is also not working.
Could you ensure that your theme is using wp_footer()?
This is typically added to the theme’s footer.php file which is located in the theme’s folder:
https://codex.wordpress.org/Function_Reference/wp_footer
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Lorenzo
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