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No License Key Provided

Posted: October 1, 2014 at 8:25 pm

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Adam Saunders

October 1, 2014 at 8:25 pm

My Subscription for Event Expresso was paid for and an invoice sent but when I log in no licence keys are available to activate. Where or when do I get the license key for the money paid? Hope you can sort this issues out promptly.


Tony

  • Support Staff

October 2, 2014 at 4:05 am

Hi Adam,

I’m sorry your having problems with your account.

It appears for some reason your account was not automatically updated correctly. I have updated your account manually so you should now be able to download Event Espresso and have issued a ticket for our sales team to check into this once they come online later today (due to timezone differences)

Please let me know if you have any further issues.

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