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No download links in my account

Posted: April 4, 2014 at 11:24 am

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Charlie Farrow

April 4, 2014 at 11:24 am

Where is the download of EE3 that I purchased yesterday?


Garth

  • Support Staff

April 4, 2014 at 11:32 am

Hi Charlie,

How are you today?

I’m sorry for the trouble. I’m unsure why your account was not properly configured (our developer is looking into this because it’s happening with increased frequency so we think something has changed on PayPal’s end).

I’ve manually updated your account so you should have access to the downloads and support you need now. Let me know if I can do anything else for you.


Charlie Farrow

April 4, 2014 at 11:37 am

Thankyou!

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