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Francesco Simonetti
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May 19, 2015 at 8:01 am
Hi,
i have personal license of the EE 4.6.27 on wordpress 4.2.2
I have installed EE 4.6.27 and i want change from USD to EURO, but if i try to select country Italy in the General Settings->Countries i have a empty list.
I tried to install espresso-italy-states-provinces-pack.zip from https://eventespresso.com/wiki/install-new-state-province-packs/ but not work (empty list country)
Please help me.
I have a but english, sorry.
Best regards,
Francesco.
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Lorenzo Orlando Caum
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May 19, 2015 at 8:13 am
Hi Francesco, I understand what you are referring to. Did you also set Italy to appear in the dropdown menu?
http://cl.ly/image/2r0r2x350q3m
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Lorenzo
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Francesco Simonetti
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May 19, 2015 at 8:27 am
Hi Lorenzo,
i have dropdown menu empty, no country is available.
http://cl.ly/image/3o1h3T1o1W24
Thanks
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Francesco Simonetti
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May 19, 2015 at 8:29 am
Lorenzo sorry previous link of the screen not work:
http://cl.ly/b1Nl
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Lorenzo Orlando Caum
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May 19, 2015 at 8:37 am
Hi Francesco, it should appear as a dropdown. Did you install Event Espresso through your WP dashboard?
Also, have you tried temporarily deactivating other plugins to rule out a conflict?
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Lorenzo
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Francesco Simonetti
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May 19, 2015 at 8:46 am
Yes, i have installed first manually the EE4 after, i reinstalled plugin via dashboard (before I removed every data with menu maintenance->Permanently Delete All Event Espresso Data and delete plugin) and i have disabled avery plugin
Same result 🙁
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Francesco Simonetti
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May 19, 2015 at 9:05 am
Hi Lorenzo,
i have noticed that in Table esp_state have not entered any value. The plugin States / Provinces Pack: Italy should enter the values with INSERT but no.
I have a doubt: I have changed the table prefix for the installation of wordpress, can depend on that?
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Francesco Simonetti
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May 19, 2015 at 9:16 am
I have try to modified ee_italy_states_provinces.php from:
$sql = “INSERT INTO " . $wpdb->prefix . "esp_state .. … …
in
$sql = “INSERT INTO wposesp_state .. … …
where wpos is my prefix table of wordpress.
But not work, the table esp_state is empty
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Lorenzo Orlando Caum
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May 19, 2015 at 10:01 am
Hi, its still not working on defaults (default WP theme and only Event Espresso) and you’ve already tried to reset and start over?
Is this Windows-based hosting?
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Lorenzo
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Francesco Simonetti
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May 19, 2015 at 1:24 pm
Hi, I did not understand his answer sorry.
If I understand it you’re telling me to try again with a clean install of wordpress with thema default.
I have linux with apache on the my owner server, where I have installed other sites in wordpress.
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Lorenzo Orlando Caum
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May 19, 2015 at 1:38 pm
Sorry for the confusion. I meant that it should be working since you tried a re-install. Could you share a temporary login via this secure form so we can continue troubleshooting?
https://eventespresso.com/send-login-details/
Thanks
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Lorenzo
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Francesco Simonetti
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May 19, 2015 at 3:40 pm
No problem 🙂
I now reinstall everything and then let you know, if it does not work I have no problem to share access.
Thanks for the your support very very fast!
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Lorenzo Orlando Caum
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May 19, 2015 at 6:41 pm
Glad to help. If it does not work as expected, then please complete this form so we can take a look:
https://eventespresso.com/send-login-details/
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Lorenzo
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