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No confirmation of successful payment after credit card processed

Posted: March 9, 2014 at 3:27 pm

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Steve Huang

March 9, 2014 at 3:27 pm

After site visitor provided credit card information, and click on “Complete Purchase”, the “thank you” page display a box of “payment overview”, where the status would indicate payment is complete.

However that is not enough. I need a sentence to display and clearly advising “your payment has been processed successfully, an email has been sent to you with additional detail, etc…”

(when visitor register a free event – without payment, it would display a sentence like that indicating registration successful, email has been sent with detail…)

How can I accomplish that? Look forward to your help.

Steve


Josh

  • Support Staff

March 10, 2014 at 12:21 pm

Hi Steve,

Can you let us know which version of Event Espresso that you are running so we can give you the correct information?


Steve Huang

March 10, 2014 at 12:26 pm

Hi Josh,

Thanks. I’m using EE3. Look forward to your help.

Steve


Josh

  • Support Staff

March 10, 2014 at 12:42 pm

Hi Steve,

In Event Espresso 3 you can look in /templates/payment_overview.php and add additional messages to display in the template based on the payment status. You’ll see how it checks the payment status and displays a message for each status in the code between lines 31 and 48. That’s for paid events.

For free events, the message that displays after completing the registration is found in /templates/payment_page.php on lines 19-29.

Please back your files up before editing. You can also copy these files to /wp-content/uploads/espresso/templates when you’re finished with editing them and they will load from that location and will not get overwritten on an update.

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