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No confirmation emails after WordPress and EE update

Posted: February 5, 2017 at 1:31 pm

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Biebob

February 5, 2017 at 1:31 pm

Hi,

I updated WordPress to the latest 4.7.2 and EE 4.9.29.p
Now when customers order a ticket, they do not receive the confirmation emails any longer with the ticket. If I resend them manually, they receive tickets.
How to solve?


Josh

  • Support Staff

    •

February 6, 2017 at 8:00 am

It may help to go to Event Espresso > Messages > Message Settings and set the the option for emails to be sent on the same request.


Biebob

February 6, 2017 at 12:51 pm

Hi, that will work. Thanks.
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Updated by Biebob 7 years, 8 months ago ago

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