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No configuration section has been provided while attempting to save _Config

Posted: February 21, 2017 at 2:37 am

Viewing 6 reply threads


Biznetaucoeur

February 21, 2017 at 2:37 am

Hi,
after updateing EE and its side plugins, I can’t anymore access to registration on our website http://www.chronopro.net
When I try to register, I get the error No configuration section has been provided while attempting to save _Config”.

I update all the config forms I could find, as well as I changed the slug of the events to “courses” (even though that would break all my SEO …), and still it is impossible to register to an event.

What could cause the trouble please ?


Biznetaucoeur

February 21, 2017 at 3:04 am

I can add that it seems the ticket selector disappeared …


Lorenzo Orlando Caum

  • Support Staff

February 21, 2017 at 4:54 am

Hello,

Could you try these steps?

1) Temporarily deactivate all plugins

2) Reactivate Event Espresso

3) Go to Event Espresso –> General Settings –> Critical Pages and save changes

4) Go to Event Espresso –> Events –> Templates and save changes

5) Browse to Settings –> Permalinks to refresh your permalinks

Then check an events page.

Does it appear normal?

Go ahead and reactivate your other plugins afterwards.


Lorenzo


Biznetaucoeur

February 21, 2017 at 5:14 am

Hi,
I tried it all, it didn’t change anything I’m afraid.
just in cas that could help, here is the generated form for an event also :

<form method="POST" action="http://www.chronopro.net/events/semi-marathon-de-metropole-grand-nancy/"><input id="process_ticket_selections_nonce_13182" name="process_ticket_selections_nonce_13182" value="818a8f2488" type="hidden"><input name="_wp_http_referer" value="/events/semi-marathon-de-metropole-grand-nancy/" type="hidden"><input name="ee" value="process_ticket_selections" type="hidden">
<div id="ticket-selector-submit-13182-btn-wrap" class="ticket-selector-submit-btn-wrap"><span class="ticket-selector-disabled-submit-btn-msg important-notice">please select a datetime</span><input id="ticket-selector-submit-13182-btn" class="ticket-selector-submit-btn ticket-selector-submit-ajax" value="S'inscrire" type="submit">
</div><div class="clear"></div></form>


Josh

  • Support Staff

February 21, 2017 at 8:40 am

Do you have any custom templates set up for the ticket selector on your website? Either set up via a custom plugin or from a theme function? If so, can you try deactivating those customizations?


Biznetaucoeur

February 22, 2017 at 1:59 am

I found that was indeed linked to my templates in some way …
I had that part of code in my functions.php :

function override_EE_constants()
{
	define('TICKET_SELECTOR_TEMPLATES_PATH', '');
}

add_action('init', ('override_EE_constants'));

.

That was meant to use my own templates because I added a few infos in the ticket selector.
What should I add now as TICKET_SELECTOR_TEMPLATES_PATH to use my own templates in my theme or in the original /uploads/espresso/templates folder ? (where it would be update-proof) ?


Josh

  • Support Staff

February 22, 2017 at 10:42 am

Hi,

Actually what you did there isn’t update proof. What you can do instead is use the action and filter hooks within Event Espresso’s ticket selector template and module file to add your extra info.

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